Companywide sales up over 100%, call center conversion rates up over 40%, web conversion rate up over 25%, field sales up over 50%
Trupanion is a relatively young company that sells and underwrites pet health insurance. Trupanion was looking to capitalize on the underdeveloped pet insurance market in North America.
iNovum, using MJI’s technology IdeaMap®.Net, identified insights that altered Trupanion’s overall sales approach. Since this collaboration, companywide sales have increased more than 100% and conversion rates in their call center have increased by more than 40%. Website conversion rates have increased by over 25% and... field sales increased by more than 50%.
Trupanion testimonial